Registration and Use
Product and Service Availability
We in no way imply that the products on our Site are appropriate or available for use outside of the United States. Kämen delivers anywhere in the Continental United States including Hawaii Customer is responsible for compliance with all applicable laws, duties and custom charges in territories outside the United States. This information can be used to estimate the likelihood that merchandise will be shipped immediately after you place your order. However, we cannot guarantee that a product that appears available on the Site will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. However, if an item that is marked “In stock” in your shopping cart when you place your order is sold out at the time your order is processed, we will notify you by e-mail that your order will not be filled and your credit card will not be charged. PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. The listing, description of or reference to a product or service on the Site does not imply that the product or service is presently available. In the event a product or service is listed at an incorrect price due to a typographical error, error in pricing information received from a supplier, or any other reason, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or for no reason at all. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any product or service. If we must cancel an order, our customer service representative will contact you.
We are required by law to charge applicable sales tax on products shipped to those jurisdictions that charge such a tax and in which we operate.
Ordering and Shipping
Coltura, LLC accepts orders in all 50 states of the United States and the District of Columbia. In the event that delivery cannot be made due to wrong information such as address, phone number and/or contact information, Customer shall pay for any return shipping costs associated with sending the package back to kämen.
Coltura, LLC accepts payment thru paypal.com. Sales tax is not charged on items delivered within the domestic U.S. with the exception of those states in which sales tax is required to be charged. Sales tax shall not be charged internationally other than as required by the tax laws of the customer’s country of residence. Customer is responsible for compliance with all applicable laws, duties and custom charges for delivery outside of the United States.
An email confirmation will be sent to you once an order is placed. A second email confirmation will be sent with the tracking number upon shipment of your order. Kindly note that all products are subject to availability. Your order will be cancelled if your requested item is out of stock and you will be notified by a member of our customer service team.
All orders are shipped on business days (Monday through Friday, excluding holidays). Please allow one to two business days to process your order for shipment in addition to the time indicated by your chosen shipping method. Please note that orders cannot be shipped to P.O. boxes.
Coltura, LLC is not responsible for any delays in delivery due to reasons that are out of our control (e.g., weather). Any claims for packages lost or damaged in transit must be made by the customer with the shipping company.
We are unable to modify or cancel an order once it has been placed. Please return or exchange your purchase after receiving your order according to our Return and Exchange policy set forth herein below.
Returns and Exchanges
At kämen, your satisfaction with our product is always guaranteed. Therefore, we want to make this process as easy as possible. All returns/exchanges must be made within fourteen (14) days of the ship date. All exchanges must be of equal value. All items must be sent back to us including all original boxes and packaging returned unopened. In the event that your are not satisfied with your product, we offer 100% money back guarantee for the value of the product within 30 days of purchase.
All items must be sent back to us (including all original boxes and packaging) returned complete, in perfect condition, unused, unwashed and with the tag still attached to the items.
Any damages must be reported within seven (7) days of purchase for a refund and/or replacement.
Each returned boxed item must have a kämen Return Authorization Number. To obtain a Return Authorization Number, please email email@example.com. Please include your order # in the email, in addition to the item number and reason for the return. For exchanges, please advise the item number you would like, and we will gladly exchange per our policies providing the item (s) are in stock once the original item(s) are returned.
Upon agreement to accept goods for credit or exchange, your customer service representative will issue the RA Number.
The customer is responsible for return and/or exchange shipping charges, unless the product is damaged, faulty, or does not match your order. For your protection, we recommend you return and exchange all items via a traceable carrier such as USPS, UPS or FedEx. Kämen is not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid; we cannot accept C.O.D. deliveries.
Once the return item is received, the credit will be issued for the cost of the original item, excluding shipping costs.
Returns will not be accepted without prior authorization. The return package must have your RA # clearly marked on the outside of the package and shipped to the following address:
120 Newport Center Dr.
Newport Beach, CA 92660
SUSPECTED FAULTY GOODS
In the rare and unfortunate event of your kämen item being faulty, please accept our apologies and contact us to discuss your options.
In consideration of your use of the Site, you agree to (a) maintain the security of your password and identification; (b) provide current, complete and accurate information about yourself, as may be requested by any registration forms on the Site (collectively, “Registration Data”); (c) promptly update and maintain such Registration Data; (d) keep any other information you provide to the Company accurate, complete and current; and (e) be fully responsible for all use of your account and for any actions that may occur using your account.
Proprietary Rights in Site Content
Trademarks and Trade Dress
“kämen” and other Company graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, trademarks or trade dress of Company in the U.S. and/or other countries. The Company’s trademarks and trade dress, as applicable, may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company.
We respect others’ intellectual property rights, and require that people who use the Site do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please send an email addressed to firstname.lastname@example.org that includes your contact information and specifies the precise nature of the content that allegedly infringes.
Modification of the Site and the Services
We reserve the right, for any reason, in our sole discretion, to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, content, features or hours of availability. We may also impose limits on certain features of the Site or restrict your access to part or all of the Site without notice or penalty. We may suspend or terminate your account or your use of the Site at any time, for any reason or for no reason at all.
We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of them, and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites, you do so at your own risk.
The Site and the Service may be temporarily unavailable from time to time for maintenance or other reasons. The Company is not responsible for any technical malfunction or other problems of any telephone network or service, computer systems, providers, servers, computer or mobile phone equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any Site or combination thereof, including injury or damage to User’s or to any other person’s computer, mobile phone, or other hardware or software, related to or resulting from using or downloading materials in connection with the Web and/or in connection with the Service. Under no circumstances will the Company be responsible for any loss or damage, including any loss or damage, personal injury or death, resulting from anyone’s use of the Site or the Service, Software or Content posted on or through the Site or the Service or transmitted to Users, or any interactions between Users of the Site. All of the aforementioned services, the Site, and the Service are provided on an as-is basis. Company hereby expressly disclaims any and all representations and warranties, whether express or implied, including without limitation warranties of title, fitness for a particular purpose, merchantability or non-infringement. The Company does not and cannot promise certain results from use of the Site and/or Service. Nor does the Company represent or warrant that content or materials on the Site, software or the Service are complete, accurate or error-free or that the Site or its servers are free from viruses or other harmful elements. EXERCISE CAUTION AND FORETHOUGHT IN DOWNLOADING ANY SUCH SOFTWARE, CONTENT OR MATERIALS AND USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT, LOCATE AND ERADICATE VIRUSES. WITHOUT LIMITING ANY OF THE FOREGOING, YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN CONTENT, MATERIAL, DATA OR SOFTWARE (INCLUDING ANY MOBILE CLIENT) FROM OR THROUGH THE SERVICE AT YOUR OWN RISK AND DISCRETION AND THAT YOU ARE AND WILL BE SOLELY RESPONSIBLE FOR YOUR USE OF SUCH SERVICE AND ANY DAMAGES TO YOUR MOBILE DEVICE, TELEPHONE OR COMPUTER SYSTEM, LOSS OF DATA OR OTHER HARM OF ANY KIND THAT MAY RESULT. The Company hereby expressly reserves the right to change any and all content, other items, and software used or contained in the Site, the Service, and any other services offered through the Site at any time without notice.
Limitation on Liability
IN NO EVENT WILL COMPANY OR ITS DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF THE SITE OR THE SERVICE, OR ANY OF THE SITE CONTENT OR OTHER MATERIALS ON, EVEN IF THE COMPANY IS AWARE OR HAS BECOME AWARE OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, THE COMPANY’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO COMPANY FOR THE SERVICE, BUT IN NO CASE WILL THE COMPANY’S LIABILITY TO YOU EXCEED ONE THOUSAND U.S. DOLLARS ($1,000). YOU ACKNOWLEDGE THAT IF NO FEES ARE PAID TO COMPANY FOR THE SERVICE, YOU SHALL BE LIMITED TO INJUNCTIVE RELIEF ONLY, UNLESS OTHERWISE PERMITTED BY LAW, AND SHALL NOT BE ENTITLED TO DAMAGES OF ANY KIND FROM COMPANY, REGARDLESS OF THE CAUSE OF ACTION. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN THE EVENT THE FOREGOING LIMITATION OF LIABILITY IS HELD TO BE UNENFORCEABLE FOR ANY REASON, THEN OUR MAXIMUM LIABILITY FOR ANY OF THE FOREGOING TYPES OF DAMAGES SHALL BE LIMITED TO THE AMOUNT THAT WE RECEIVE FOR THE TRANSACTION THAT GAVE RISE TO THE CLAIM.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Site or the Service (“Submissions”), provided by you to Company are non-confidential and shall become the sole property of Company. Company shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
All formal notices from you to us shall be sent to: Coltura, LLC, email@example.com. All notices to you shall be sent to the email address that you provide to us when you register. Such notice shall be deemed given one (1) business day after the email is sent.